{"id":7631,"date":"2023-10-15T19:36:05","date_gmt":"2023-10-15T17:36:05","guid":{"rendered":"https:\/\/f.technology\/terms-of-delivery\/"},"modified":"2024-10-21T10:49:59","modified_gmt":"2024-10-21T08:49:59","slug":"terms-of-delivery","status":"publish","type":"page","link":"https:\/\/f.technology\/en\/terms-of-delivery\/","title":{"rendered":"Terms of delivery"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7631\" class=\"elementor elementor-7631 elementor-1141\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2156977 elementor-hidden-mobile_extra elementor-hidden-mobile elementor-hidden-tablet_extra elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"2156977\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:110,&quot;sticky_on&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-15a167c e-con-full e-flex e-con e-child\" data-id=\"15a167c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45e910e elementor-widget elementor-widget-breadcrumbs\" data-id=\"45e910e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav><span class=\"last\">Home<\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ad7b19 e-con-full e-flex e-con e-child\" data-id=\"9ad7b19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c971fe elementor-nav-menu--stretch elementor-nav-menu__text-align-center elementor-nav-menu--dropdown-tablet elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"2c971fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-2c971fe\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8047\"><a href=\"https:\/\/f.technology\/en\/terms-of-delivery\/hosting-services\/\" class=\"elementor-item\" rel=\"nofollow\">Hosting services<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-2c971fe\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8047\"><a href=\"https:\/\/f.technology\/en\/terms-of-delivery\/hosting-services\/\" class=\"elementor-item\" tabindex=\"-1\" rel=\"nofollow\">Hosting services<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89c8ff1 e-flex e-con-boxed e-con e-parent\" data-id=\"89c8ff1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29e7967 elementor-widget elementor-widget-text-editor\" data-id=\"29e7967\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"WordSection1\" style=\"page: WordSection1; color: #000000; font-size: medium;\">\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-align: center;\" align=\"center\"><b><span style=\"font-size: 16pt; font-family: 'Helvetica Neue';\">Terms and conditions<\/span><\/b><b><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\"> <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The following terms and conditions, hereinafter also referred to as the &#8220;<b>Contract<\/b>&#8220;, are entered into between F.TECHNOLOGY s.r.l. with Registered Office in Cesena (FC) , via delle Fragole no.<br \/>\n225, cap 47522, Italy, C.F.\/P.IVA 03840520401 hereinafter referred to as &#8220;<b>Supplier<\/b>&#8221; and the person who requested a service hereinafter referred to as<b>&#8220;Customer<\/b>&#8220;, jointly referred to as the &#8220;<b>Parties<\/b>&#8220;. <\/span><i><\/i><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: 'Helvetica Neue';\"> <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-align: center;\" align=\"center\"><b><span style=\"font-family: 'Helvetica Neue';\">The following is agreed and stipulated:<\/span><\/b><\/p>\n<\/div>\n<p><span style=\"font-size: 12pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<div class=\"WordSection2\" style=\"page: WordSection2; color: #000000; font-size: medium;\">\n<p class=\"MsoSubtitle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; color: #5a5a5a; letter-spacing: 0.75pt; text-indent: -18pt;\">1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">   <\/span><b><span style=\"color: red;\">Cause<\/span><\/b><\/p>\n<p class=\"MsoListParagraph\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">1.1.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">It is the cause of the following contract all that is deserving of interest and protection in the relationship between the parties and not only in the mere concrete content of the subject matter.<\/span><\/p>\n<p class=\"MsoSubtitle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; color: #5a5a5a; letter-spacing: 0.75pt; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">   <\/span><\/span><b><span style=\"color: red;\">Item<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">2.1. <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Service consists of any professional technical services of software development, computer consulting, digital media creation, hosting, routine and extraordinary maintenance, (hereinafter, the &#8220;<b>Service<\/b>&#8220;).<\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">2.2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                 <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Services are provided Monday through Friday from 8:30 a.m. to 5:30 p.m. during weekdays.<\/span><b><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><b> <\/b><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">2.3.  <\/span><b><span style=\"color: red;\">Validity<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm 0cm 0cm 108pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -9pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">2.3.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">         <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">These terms and conditions cancel and supersede any previous agreement between the parties.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoSubtitle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; color: #5a5a5a; letter-spacing: 0.75pt; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">   <\/span><\/span><span style=\"color: red;\">Manleva<\/span><\/p>\n<p class=\"MsoSubtitle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; color: #5a5a5a; letter-spacing: 0.75pt; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">3.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">          <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: black;\">The Supplier undertakes to perform the Service in a workmanlike manner, with the required professionalism, diligence and expertise as well as to guarantee the best technical-quality standards, in compliance with the following clauses.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">3.2.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The supplier undertakes to complete the work agreed upon with the Client assuming only obligation of means and not of result.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">3.3.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Software developed and Services provided by the provider are provided &#8220;as is,&#8221; without warranties of any kind, express or implied.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">3.4.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">As much as the supplier will try to strictly adhere to the delivery of the Software and the provision of the Services within the budgeted timeframe, such timeframes should always be understood as non-binding.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm 0cm 0cm 36pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">4.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">     <\/span><span style=\"color: red;\">Responsibility<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">4.1.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">In no event shall Provider be liable for any direct, indirect, incidental, special, typical, or consequential damages (including, but not limited to, loss of data, use, or profit; or business interruption) howsoever caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way from the Services provided or the use of the Software, even if advised of the possibility of such damages.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">4.2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span>The Customer waives any claims for compensation against the supplier<\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">4.3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span>The supplier may not be subject to penalties of any kind, explicit or implicit.<\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">4.4.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span>The Customer assumes all civil and criminal liability arising from the use of the Software developed and for the services requested from the supplier.<br \/>\nThe Customer therefore represents that it has all the necessary authorizations and permissions to have the supplier perform the work requested. <\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">4.5.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span>The Customer is solely responsible for the content (text, images, videos, audio tracks, etc.) in the software developed and services provided by the provider.<\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">4.6.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span>The Customer assumes all civil and criminal liability for any false or incorrect information and data reported to the supplier.<\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">4.7.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Customer undertakes to use the Service in compliance with the provisions of the law and the Contract.<br \/>\nIn addition, the Customer undertakes to indemnify the Provider against any claims made by third parties as a result of unlawful use of the Service or otherwise not in accordance with the provisions of the Contract. <\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">4.8.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">In addition, the Customer releases the Supplier from any liability arising from loss of data, infringement of the rights of third parties, delays, malfunctions, interruptions, in whole or in part, that may occur during the performance of the Contract, where caused by:<br \/>\n(a) equipment owned or available to the Customer and the network connections used by the Customer;<br \/>\nb) situations beyond the Supplier&#8217;s control and possibility of intervention, including cyber attacks;<br \/>\nc) from the Customer&#8217;s failure to comply with legal obligations, such as, by way of example, those relating to safety, fire prevention and accident prevention;<br \/>\nd) use of hardware and\/or software other than that agreed with the Supplier.    <\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">4.9.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">It is understood, and of this the Client acknowledges and accepts, that the Service provided does not provide for backups and\/or the preservation or saving of copies of the data and\/or material entered by the Client in the Internet network and\/or web space eventually made available to him\/her.<br \/>\nFor this reason, the Customer shall periodically, at its own care and expense, back up and\/or copy the aforementioned data on appropriate and suitable support to be stored separately, of the data entered and processed through the Service. <\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">4.10.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">              <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Customer acknowledges and accepts that the Services covered by this contract are characterized by constantly evolving technology, for these reasons the Supplier reserves the right to change the technical characteristics of the Service and to vary the conditions of the offer at any time and without prior notice, when this is made necessary by technological evolution and supply and\/or organizational needs.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">4.11.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">             <\/span> <\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm 0cm 0cm 36pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">5.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">     <\/span><span style=\"color: red;\">Conclusion<\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">5.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span>The contract is considered concluded from the moment the customer requests a service from the provider using any means and methods: telephone, e-mail, point and click, ticket management software, other.<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\">6.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">     <\/span><span style=\"color: red;\">Fee and payment terms<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">6.1.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Customer agrees to pay to the Supplier the amounts, outstanding at the time of service activation, set forth in Exhibit A and\/or in the appropriate reserved area and\/or on the website and\/or in the specific offer.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">6.2.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Payment will be made upon presentation of appropriate tax documentation from the Supplier.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">6.3.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Supplier has the right to suspend, without notice, the Service if the Customer is in a state of arrears resulting from non-payment of the above fees.<br \/>\nIn this case, resumption of the Service is subject to full payment of the outstanding fees, plus interest due. <\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">6.4.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">By accepting these Terms and Conditions, the Customer expressly agrees that the invoice may be transmitted and\/or made available to him\/her in electronic format.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">6.5.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Any credits that may exist in favor of the Customer, for any reason whatsoever, and not charged to any Service, for any reason whatsoever, shall be used by the latter for the purchase or renewal of Services provided by the supplier within and no later than the period of 12 (twelve) months from the date of payment.<br \/>\nAfter the aforementioned period of time has elapsed unnecessarily, without the Customer having used the aforementioned credit, it shall be deemed to have been definitively acquired and collected by the Supplier and the Customer shall not be entitled to claim its return or use. <\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">6.6.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Customer shall be responsible for all expenses (including attorney&#8217;s fees) reasonably incurred by the supplier in collecting outstanding amounts.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">7.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">     <\/span><\/span><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Expense reimbursement<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">7.1. <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Expenses related to hotels, travel, restaurants, purchase of materials, software licenses or specific hosting services<\/span> <span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">incurred by the Supplier in the performance of the Service will be reimbursed by the Customer, upon presentation of supporting documents.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">8.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">     <\/span><\/span><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Intellectual Property Rights<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">8.1.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The supplier shall be the exclusive owner of any intellectual property rights or industrial property rights relating to, underlying and\/or otherwise in any way connected with the service provided.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">8.2. <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\"> The above rights, as well as any other right of use and economic exploitation<\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">co relating to the activity rendered under this Contract, shall therefore be automatically acquired outright and exclusively by the Supplier, without the Customer having any claim against the Supplier.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">9.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">     <\/span><\/span><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Confidentiality obligations<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">9.1.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Without prejudice to legal obligations or different agreements, the Supplier undertakes to keep strictly private and confidential, not to disclose to third parties and not to use, except to the extent strictly necessary for the performance of the Contract, any data or information of which it has become aware on the occasion of or in connection with the negotiation, signing or performance of this Contract, in any form and in any medium.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">9.2.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The confidentiality obligations in this clause will be effective for the duration of the Contract.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">9.3.  <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Pursuant to Art.<br \/>\n1381 of the Civil Code, the Supplier will ensure compliance with the aforementioned confidentiality obligations by all parties who become aware of the confidential information in the performance of the Contract. <\/span><b><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">10.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">  <\/span><\/span><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Advertisement<\/span><\/b><ins cite=\"mailto:Marco%20Brandi\" datetime=\"2023-05-13T15:03\"><\/ins><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">10.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">By signing this writing, the Client hereby authorizes the Supplier to give notice of and publish in the Supplier\u02bcs brochures, website, social media, etc., the creations that it will have made for the Client in execution of this contract, as well as the company\u02bcs own brand in the client portfolio.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">11.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">  <\/span><\/span><\/b><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Interest on arrears<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">11.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">              <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">In the event of late payment with respect to the indicated terms, the Customer shall pay to the Supplier, without the need for intimation or formal notice of default, interest on the overdue amounts calculated at the European Central Bank (ECB) reference rate, disclosed every six months by the Ministry of Economy and Finance <\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">increased by 8 percentage points as per the decree &#8220;combating late commercial payments&#8221;<\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\"> &#8211; <\/span> <span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">DLgs.<br \/>\n9.10.2002 n.<br \/>\n231 and subsequent supplements.  <\/span><b><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\"> <\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">12.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">  <\/span><\/span><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Miscellany<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">12.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Communications between the Parties shall be in writing, by hand delivery (countersigned for receipt), sending by registered A\/R, courier or by PEC or REM, to the addresses indicated in the epigraph.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">12.2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Any changes to the domicile or addresses indicated above shall be immediately notified to the Parties in the manner set forth in this Article.<br \/>\nSo long as the Parties have not proceeded to notify such changes in the manner set forth above, communications executed by these rules and to the addresses and persons set forth above shall be deemed valid and recective. <\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\">12.3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The Parties explicitly agree that any amendment to this Contract shall take place only by written instrument.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: #282828;\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">13.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">  <\/span><\/span><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Exclusive hole<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm 0cm 0cm 74.7pt; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">13.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">              <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Any dispute relating and\/or connected with this Contract, including those concerning its validity, interpretation, execution or termination, shall be referred to the exclusive jurisdiction of the Forum of the Supplier, with the express exclusion of any other possibly concurrent judicial authority.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\"> <\/span><\/p>\n<p class=\"MsoListParagraphCxSpFirst\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">14.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">  <\/span><\/span><b><span style=\"font-size: 10pt; font-family: 'Helvetica Neue'; color: red;\">Warranty<\/span><\/b><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">14.1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">The software and activities performed under this Service Agreement are not subject to warranty, i.e., all activities required to modify, correct or fix software bugs that the Customer encounters in the course of using it are nonetheless technical services and as such fall within the scope of this Agreement.<\/span><\/p>\n<p class=\"MsoListParagraphCxSpMiddle\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">14.2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">It remains the Customer&#8217;s option to enter into a software maintenance agreement with the Supplier to endow the software produced with warranty coverage<\/span><\/p>\n<p class=\"MsoListParagraphCxSpLast\" style=\"margin: 0cm; font-size: 12pt; font-family: Calibri, sans-serif; text-indent: -18pt;\"><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">14.3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">                <\/span><\/span><span style=\"font-size: 10pt; font-family: 'Helvetica Neue';\">Any complaints regarding the provision of the Service ordered by the Customer, must be submitted to the supplier, through the means provided in Article XYZ?<br \/>\nnot later than 48 (forty-eight) hours from the time when the inefficiency occurs.<br \/>\nThe fee and what is provided in Article 7 shall be due in any case.  <\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Terms and conditions The following terms and conditions, hereinafter also referred to as the &#8220;Contract&#8220;, are entered into between F.TECHNOLOGY s.r.l. with Registered Office in Cesena (FC) , via delle Fragole no. 225, cap 47522, Italy, C.F.\/P.IVA 03840520401 hereinafter referred to as &#8220;Supplier&#8221; and the person who requested a service hereinafter referred to as&#8220;Customer&#8220;, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7631","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/pages\/7631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/comments?post=7631"}],"version-history":[{"count":4,"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/pages\/7631\/revisions"}],"predecessor-version":[{"id":8059,"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/pages\/7631\/revisions\/8059"}],"wp:attachment":[{"href":"https:\/\/f.technology\/en\/wp-json\/wp\/v2\/media?parent=7631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- This website is optimized by Airlift. Learn more: https://airlift.net. Template:. Learn more: https://airlift.net. Template: 6a0d0da2d36f738f1f67cd30. Config Timestamp: 2026-05-20 01:25:53 UTC, Cached Timestamp: 2026-05-20 17:19:24 UTC -->